Home Appointments

Appointments

Book your visit online or over the phone. Find all the information you need regarding our fees, billing, and practice policies below.

Book Your Visit

Please contact the practice for appointments on 07 4243 3534 or you can book online with HotDoc.

Book via HotDoc

Booking Guidelines

  • Long Appointments: Please call us directly if you require a long appointment.
  • Nurse Appointments: For appointments that require a Nurse such as dressings, removal of sutures, immunisations, procedures and medicals, you will need to contact the practice on 07 4243 3534 to make the booking.
  • Scripts & Referrals: Please make sure requests for scripts, referrals, etc., are asked for in advance.

COVID-19 Alert

If you have any respiratory symptoms such as a sore throat, fever, headache, cough or shortness of breath, please do not attend the medical centre.

You may contact the practice on 07 4243 3534 and arrange a Telehealth appointment if you have previously seen one of our Doctors face to face within the past 12 months.

COVID-19 Vaccines are now available. Please contact the clinic for an appointment.

Cancellation Policy

A fee of $40 will be charged if you do not contact us to cancel at least 4 hours prior to your appointment. This allows us time to arrange an appointment for other patients. Thank you.

Public Holidays

Our Clinic will be Closed during All Public Holidays. Please contact Hello Home Doctor Service during that time if After Hours Care is needed. Ph: 134100.

Walk-ins

Walk-ins welcome at this time.

GP Registrars & Students

We support doctors in training. You will be informed prior to your consultation and given the opportunity to refuse observation.

Emergencies

Please phone 000 for all emergencies.

Nearest Hospital:

Cairns Hospital

(Emergency department open 24 hours)

165 The Esplanade, Cairns QLD 4870

07 4226 0000

After Hours GP

Contact Hello Home Doctor Service on 134100 or book online at hellohomedoctor.com.au

  • Mon – Fri: 6pm to 8am
    (Bookings from 6pm)
  • Sat: From 12pm through to Sunday
    (Bookings 12pm)
  • Sun: All day
  • Public Holidays: 24 hours
Medicare General Enquiries

Ph: 132011 (24 hours)

Translating & Interpreting (TIS National)

Ph: 131450

Pricing Structure

Fees and Billing

Bulk Billing Available

Our Medical Centre will bulk bill the following:

  • Children 16 years old and under.
  • Aboriginal and Torres Strait Islanders.
  • Pension Card / Health Care Card / Veterans’ Affairs Card holders.
There is a fee for private patients to be paid on the day of the visit by cash, credit card or EFTPOS. Your Medicare rebate will be processed online to provide quick payment back into your bank account.
Consultation (Determined by GP) Fee Medicare Rebate Gap
Brief $45 $20.05 $24.95
Standard $90 $43.90 $46.10
Long $135 $84.90 $50.10
Prolonged $170 $125.10 $44.90
After Hours $95 $53.65 $41.35
Telehealth (telephone) $90 $43.90 $46.10

* Additional fees may apply for procedures.